Delivery & Returns

Delivery Policy

We offer islandwide delivery to our customers.

Delivery Rates
Delivery MethodDelivery fee
Standard Delivery 3-5 Working DaysRs. 350 (1kg)

Delays of delivery may occur due to invalid addresses or other causes.

International Shipping

Unfortunately, we do not ship internationally.

Any Issues

Please contact us for any issues regarding your delivery.

Cancellation Policy

  • If you would like to cancel your order, you may do so within 2 hours from placing the order, by calling our hotline 0701989777.
  • If you place an order via bank transfer and cancel your order within the first 2 hours of placing your order, you will be fully refunded.
  • If you place an order via cash on delivery, and you do not cancel your order within the first 2 hours of placing it, your order will be delivered to you.
  • If you do not want to accept the delivery, you must pay the delivery charge to the driver.

General Return Policy

Product(s) purchased from our e-commerce site is/are should be examined physically at the time of the delivery in the presence of the rider. If there’s any issue with the product(s), it should be handed over to the rider at the same time and shall inform to the X55 team in order to take further action. [Visit Contact Us page]

  • You may return the unopened items within 14 days of delivery for a full refund.
  • If you do not wish to accept the package sent to you, you must pay the delivery fee, and send back the items via the delivery driver. (if you have paid via bank deposit we will only deduct the cost of the items, not the delivery fee)
  • If the reason for return is due to an error made by X55 team (you have received an incorrect or defective item), we will pay for the delivery cost for the post as well.
  • You may return the items via post office to our office address (must use original packaging)
  • The refund will be sent to your account within 2 weeks of receiving the package to our office.
  • If the items returned have broken seals, and are visibly used, we will not refund.
  • For more information please call our hotline on 0701989777 or email us at